After having a great experience at ServiceNow’s global conference last year, I’ve made it a point to keep it on my radar. I’m happy to announce that not only will I be attending again this year, but I’ll also be hosting my own presentation!
The session is entitled Integrating Service Portal With Amazon Lex and it’s based on a demonstration of Amazon Lex I attended with a local developer community in Wichita followed by some tinkering on my own time. The result is an open source application which can be plugged in to an instance of ServiceNow with minimal effort. Considering the ongoing move towards hosted solutions, this is something I hope implementers of ServiceNow will find useful.
If you happen to be attending Knowledge 18 and have an interest in AWS or integrations in general, I’d love to see you there!
As always, if you have any questions or comments, please feel free to add them here or address them to john@benedettitech.com.